Chatbots Revolutionizing Customer Service: Trends and Best Practices
In today's fast-paced digital landscape, customer service has evolved from traditional phone calls and emails to instant messaging and chat support. And at the forefront of this evolution are chatbots – AI-powered virtual assistants that can interact with customers in real-time, answer queries, provide assistance, and even complete transactions. In this blog post, we'll explore how chatbots are revolutionizing customer service, discuss the latest trends in chatbot technology, and share best practices for implementing and optimizing...
